Open & Safe
Patient Information:
Due to the Lockdown. The Centre will only be providing Virtual Care to our patients. However we are allowing for in-person care in special circumstances. Please call the phone number below for more information.
- NO COVID-19 TESTING ON SITE
- Drop-in / Walk-in patients are not accepted.
- APPOINTMENTS ARE MANDATORY. This will include screening and triage to either virtual or inperson care.
When you call this number you will hear a short message. You will be directed to choose medical or
dental services. A receptionist will then guide you through the next steps to obtain care.
Phone Hours:
Services Provided:
- General medical clinic
- Dental Clinic for working poor in Canada without dental insurance
- Mental Health support and care
- Dietician and Nutrition
- Diabetes care
- Chiropody foot and wound care
- Social work support including settlement supports
- Women’s full care health clinic (SWAN)
- Children’s Health clinic (specialist care)
- Care connections, navigation.
OUR HEALTH AND DENTAL CARE CLINICS REMAINS OPEN AND SAFE DURING COVID-19
We have set up a virtual triage and treatment team of receptionists, nurse practitioners, physicians, mental health workers, dieticians to provide care virtually and in-person.
Virtual Care by telephone/video will be able to manage many patient needs (eg prescriptions, general advice). If triage determines this is the safe first step you will be referred to team including a nurse, nurse practitioner or physician.
If it is determined in person care is required you will be offered an appointment.
We have taken the following steps to ensure in-person care is provided safely during COVID-19.
Indoor Care:
- Only one patient at a time will be in the waiting and treatment rooms at any time
- Clear vinyl barriers will be separate provider and patient in treatment rooms to prevent droplet spread
- Air purifiers with hepa filters will continuously clean the entire air in exam and waiting rooms – removing 99.9% of viruses during and between visits
- Cleaning between every patient
- Cleaning between every patient
- HVAC system equipped with Ultraviolet lite sterilization
Outdoor Care:
Our tent provides a safe, open air social distancing care environment. The pictures above show the air flow control the sealed vapour barrier and plexiglass shield separating and protecting patients and providers. Providers in full PPE conduct examinations efficiently in as short a time as possible. Appointments are spaced to prevent overlap. No waiting room. No waiting. Appointments only, no walk ins.